Gemini Enterprise CX, plateforme agentique, expérience client IA, Google Cloud, agents IA autonomes, shopping agent, CX Agent Studio, service client automatisé, retail IA, customer experience
Sources et références
- Google Cloud Brings Shopping and Customer Service Together with Gemini Enterprise for Customer Experience (googlecloudpresscorner.com)
- AI for Customer Service Market worth $47.82 billion in 2030 (marketsandmarkets.com)
- Google Unveils Gemini Enterprise for Customer Experience (cmswire.com)
- Google Cloud Launches Gemini Enterprise for Customer Experience (destinationcrm.com)
- Google Cloud CEO On New Gemini Enterprise ‘Bringing AI To Everyone’ (crn.com)
- Faites de l’IA agentique un moteur d’expérience client (pwc.fr)
- Kroger Scales Generative AI Strategy with Google Cloud to Drive Digital Growth and Personalization (googlecloudpresscorner.com)
- Walmart, Home Depot Among Retailers Expanding AI Capabilities with Google (homepagenews.com)